Thursday 6th June 2019
Mylan’s manufacturing partner Meridian Medical Technologies, a subsidiary of Pfizer that manufactures EpiPen®, has experienced recent manufacturing challenges which resulted in interruptions in the production of EpiPen 0.3mg and EpiPen Jr 0.15mg Adrenaline Auto-Injectors (AAIs).
To help manage product availability on an ongoing basis until a steady supply resumes, Mylan has assigned a prescription-only process for EpiPen 0.3mg, meaning patients can obtain up to a maximum of two EpiPen 0.3mg AAIs per prescription
The prescription-only process does not affect EpiPen Jr 0.15mg.
Patients should follow the Instructions for Patients detailed below to fulfil their prescriptions and pharmacies should follow the Instructions for Pharmacists outlined below when placing orders.
Instructions and Information for Patients
Patients requiring EpiPen 0.3mg devices should present their prescription to a pharmacy where an order will be placed for up to a maximum of two EpiPen 0.3mg AAIs per prescription.
Patients requiring EpiPen Jr 0.15mg devices can present their prescription to a pharmacy who should be able to fulfil their prescription the same day. However, you should check with your pharmacy to ensure that supply has been received and is available.
Mylan is unable to make any specific treatment recommendation to individual patients. Patients should speak to their healthcare provider for appropriate actions to be taken. However, if you have a question about your EpiPen device please contact our Medical Information team who will be able to help you: +(0) 1707 853 000 (option 1) or email: [email protected]
Information for Prescribers
Please note, when validating the expiry date of an adrenaline auto-injector, the product expires on the last day of the month indicated. For example, if it expires in June, it remains valid (not expired) until June 30.
Instructions for Pharmacists
Pharmacies that are presented with a prescription for EpiPen 0.3mg Auto-Injectors can place an order for up to a maximum of two devices per prescription. Please send anonymized prescriptions to Alliance Healthcare’s prescription validation service, either by fax (0330 332 8126) or email ([email protected]). Please include your Alliance Healthcare account number when placing your order.
Orders from schools should be sent to Alliance Healthcare’s prescription validation service on the fax number or email address above. Please note that the purchase of EpiPen 0.3mg is currently limited to two devices per order.
Instructions for Schools
To support children and young adults who may be at risk of anaphylaxis whilst away from home, the Human Medicines (Amendment) Regulations 2017 allows schools, without the need for a prescription, to purchase and hold supply of adrenaline auto-injectors. Regulations allow the purchase of a reasonable number of adrenaline auto-injectors for use on an occasional basis and as required.
Schools requiring a supply of adrenaline auto-injectors to be used in emergency situations are now able to order EpiPen 0.3mg and EpiPen Jr 0.15mg through Mylan’s distributor, Alliance Healthcare.
To place your order, please provide your local pharmacy with a letter, written on your school’s headed paper and signed by the principal or headteacher. The pharmacy will then send the request to Mylan’s distribution partner, Alliance Healthcare.
Please be reminded that the purchase of EpiPen 0.3mg is currently limited to two devices per order.
Telephone: +44 (0)1707 853 000
Medical Information e-mail: [email protected]
If you have any questions, you can contact our helpline and information team at [email protected] or call 01252 542029 for support between Monday-Friday, 9am-5pm.