Terms and Conditions

The following terms and conditions apply to all orders for the purchase of goods from anaphylaxis.org.uk

You may only place an order for goods if you agree to these terms and conditions. By placing an order you are deemed to have accepted these terms and conditions as governing your order.

This does not affect your statutory rights as a consumer.


When you submit your order you are allowing anaphylaxis.org.uk to use your personal details to fulfil your order. In the event of there being a problem with your order we will communicate with you via e-mail, telephone or letter.

The supply of goods from this site is subject to availability and it is not always possible for us to inform you at the time you place your order whether the goods you want are still available for purchase. In this case a carefully selected alternative or a full refund may be sent.

Packing & Postage Charges

Package and UK postage costs are included in the price of all online shop goods, with the exception of Christmas Cards, where postage costs vary according to the number of packs purchased. For all non-UK purchases an additional charge of £3 is made for deliveries to the EU and £6 for all non-EU deliveries. These costs are shown at Checkout, before a commitment to payment is made.

Damaged or Faulty Goods

In the event that any product purchased proves to be unsatisfactory in use due to defective workmanship or faulty material, you can return them to us for a replacement or full refund. Please telephone 01252 546100 and advise our staff.

Returns to:-

Anaphylaxis UK
1 Alexandra Road
GU14 6BU

Your statutory rights are not affected.


The contents of this site are the property of Anaphylaxis UK and are protected by the UK and international copyright laws. These contents include but are not limited to the following: web site design, graphics, text, visual clips, audio clips, logos and button icons, including the selection and arrangement thereof. ALL RIGHTS RESERVED

Permission is granted to electronically copy and to print in hard copy for the purpose of placing an order. Any other use of this website without the prior permission of Anaphylaxis UK is strictly prohibited. The following are therefore expressly forbidden unless written consent is given: reproduction for any other purpose than those referred above, modification, distribution, transmission, broadcast republication, downloading or uploading of any part of this website.

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Anaphylaxis UK shall hold responsibility for the accuracy of the information they publish and neither the Scheme Operator nor the Scheme Owner shall have any responsibility whatsoever for costs, losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of Anaphylaxis UK


Anaphylaxis UK provides this website on an “as is” basis and makes no representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products contained within it. This includes, without limitation, warranties of merchantability and fitness for purpose.

Anaphylaxis UK does not represent or warrant that the information contained within this website is accurate, complete or current. Prices and availability are subject to change without notice.

Anaphylaxis UK does not necessarily recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned in this Site.

The views or opinions expressed regarding any specific tests, physicians, products, procedures, opinions, or other information do not necessarily represent those of Anaphylaxis UK.

Links Policy

Anaphylaxis UK encourages links to our Site where such links would help communicate valuable information to people at risk of severe allergies, the food industry, the pharmaceutical industry, healthcare professionals and other interested parties.

Anaphylaxis UK logo may not be used without prior written permission. We reserve the right to request the removal of any link. A link to the Site must not be used to imply Anaphylaxis UK endorsement of third party sites, related products or services.