The following terms and conditions apply to all orders for the purchase of goods from anaphylaxis.org.uk
You may only place an order for goods if you agree to these terms and conditions. By placing an order you are deemed to have accepted these terms and conditions as governing your order.
This does not affect your statutory rights as a consumer.
PURCHASING
When you submit your order you are allowing anaphylaxis.org.uk to use your personal details to fulfil your order. In the event of there being a problem with your order we will communicate with you via e-mail, telephone or letter.
The supply of goods from this site is subject to availability and it is not always possible for us to inform you at the time you place your order whether the goods you want are still available for purchase. In this case a carefully selected alternative or a full refund may be sent.
PACKING AND POSTAGE CHARGES
Package and UK postage costs are included in the price of all online shop goods, with the exception of Christmas Cards, where postage costs vary according to the number of packs purchased. For all non-UK purchases an additional charge of £3 is made for deliveries to the EU and £6 for all non-EU deliveries. These costs are shown at Checkout, before a commitment to payment is made.
DAMAGED/FAULTY GOODS
In the event that any product purchased proves to be unsatisfactory in use due to defective workmanship or faulty material, you can return them to us for a replacement or full refund. Please telephone 01252 546100 and advise our staff.
Returns to:-
The Anaphylaxis Campaign
1 Alexandra Road
Farnborough
Hants
GU14 6BU
Your statutory rights are not affected.
COPYRIGHT
The contents of this site are the property of The Anaphylaxis Campaign and are protected by the UK and international copyright laws. These contents include but are not limited to the following: web site design, graphics, text, visual clips, audio clips, logos and button icons, including the selection and arrangement thereof. ALL RIGHTS RESERVED
Permission is granted to electronically copy and to print in hard copy for the purpose of placing an order. Any other use of this website without the prior permission of The Anaphylaxis Campaign is strictly prohibited. The following are therefore expressly forbidden unless written consent is given: reproduction for any other purpose than those referred above, modification, distribution, transmission, broadcast republication, downloading or uploading of any part of this website.
The Information Standard’s member logo
The Anaphylaxis Campaign shall hold responsibility for the accuracy of the information they publish and neither the Scheme Operator nor the Scheme Owner shall have any responsibility whatsoever for costs, losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of the Anaphylaxis Campaign
DISCLAIMERS
The Anaphylaxis Campaign provides this website on an “as is” basis and makes no representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products contained within it. This includes, without limitation, warranties of merchantability and fitness for purpose.
The Anaphylaxis Campaign does not represent or warrant that the information contained within this website is accurate, complete or current. Prices and availability are subject to change without notice.
CHARITY DETAILS AND ADDRESS
The Anaphylaxis Campaign
P.O. Box 275
Farnborough
Hants
GU14 6SX
For any queries or complaints about goods or services please contact us at the above address.
You can also telephone us on 01252 546100
OFFICE HOURS
9.00am – 5.00pm Monday to Friday
SECURITY
When you place an order with us the order is processed via the HSBC Secure ePayments system.
When submitting your order you are confirming to purchase goods and allowing The Anaphylaxis Campaign to use your personal details for the purpose of supplying goods.
DATA PROTECTION
We protect details of customers as required by UK Data Protection Acts 1984 and 1988, we follow strict security procedures in disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose information to you.
We advise you to print and keep a copy of these terms and conditions for your records.